Privacy Policy
With this privacy policy, I inform you about how and for what purpose personal data is processed in connection with my website and my services.
Handling data with care is just as important to me as working with people in a mindful way.
1. Responsible Entity
Selina Clément Körperorientierte Begleitung
Arbentalstrasse 227
8045 Zürich
hello@selinaclement.ch
2. What Data I Process
I only process the data that is necessary to provide my services and to communicate with you. This includes in particular:
- Contact details (name, date of birth, email, phone number, address)
- Appointment data and booking information
- Payment information
- Health information voluntarily shared as part of the support
- Messages from contact forms, email or messenger
- Technical data when visiting the website (IP address, date, browser, device)
Health information is shared voluntarily and only to the extent necessary for safe support.
3. Purpose of Data Processing
I use your data exclusively to:
- Organise and carry out appointments
- Issue invoices
- Respond to enquiries
- Inform you about offers (newsletter with subscription)
- Ensure the stability and security of the website
I do not sell or rent any data.
4. Communication
If you contact me (email, form, etc.), I store your information to process your request and for any follow-up questions.
The data is stored as long as necessary for the purpose or as required by law.
5. Newsletter (Brevo)
I use Brevo to send newsletters.
You will only receive the newsletter after subscribing (double opt-in).
You can unsubscribe at any time via the link in the newsletter.
6. Online Sessions (Zoom / Microsoft Teams)
For online sessions, I use Zoom or Microsoft Teams.
Technically necessary connection data (e.g. IP address, device data) is processed.
The privacy policies of the respective providers also apply.
7. Cookies and Website Logs
My website uses technically necessary cookies to function properly. In addition, technical access data is automatically stored when visiting the website (log files), in particular:
- IP address
- Date and time
- Accessed page
- Browser and operating system
This data is used exclusively for the security and stability of the website.
8. Analytics Tools
If I use Google Analytics, this is done in a pseudonymised form to improve the website.
No directly identifiable profiles are created.
You can prevent the storage of cookies at any time in your browser settings.
9. Disclosure to Third Parties
I only share data if necessary, for example with:
- Payment or accounting service providers
- Newsletter service providers
- IT and hosting providers
- Video conferencing providers
These providers process data only to the extent required.
10. Data Abroad
Some service providers may process data outside Switzerland.
In such cases, I ensure that appropriate data protection safeguards are in place (e.g. standard contractual clauses).
11. Data Retention
I store personal data only as long as necessary for providing my services or due to legal obligations (e.g. accounting).
12. Your Rights
Under Swiss data protection law, you have the right to:
- Access your stored data
- Correction
- Deletion
- Restriction of processing
You can contact me at any time at hello@selinaclement.ch.
13. Changes
I may update this privacy policy. The current version published on my website applies. The German version is legally binding.